SHIPPING REGIONS
We ship our exquisite jewelry to various regions worldwide. Here’s how we’ve set up our shipping regions:
-
Domestic: We offer free shipping within our home country.
-
International: For the rest of the world, we also provide free shipping.
SHIPPING OPTIONS
Domestic Shipping
-
Standard Shipping: Free for all orders within our country.
-
Express Shipping: Available at an additional cost for faster delivery.
International Shipping
-
Standard International Shipping: Free for all orders outside our country.
-
Expedited International Shipping: Available at an additional cost for quicker delivery.
DELIVERY TIMES
Domestic Orders: Standard shipping typically takes 3-5 business days. Express shipping delivers within 1-2 business days.
International Orders: Standard international shipping usually takes 7-14 business days. Expedited international shipping delivers within 3-5 business days.
ORDER PROCESSING
We process orders within 1-2 business days after payment confirmation.
You’ll receive a confirmation email with tracking information once your order ships.
RETURNS AND EXCHANGES
Refer to our Returns Policy for details on returns and exchanges.
PICKUP OPTIONS
Local customers can choose the pickup option during checkout. We’ll notify you when your order is ready for collection.
CUSTOMS AND DUTIES
For international orders, customers are responsible for any customs duties or taxes imposed by their country.
LOST OR DAMAGED ITEMS
If your order is lost or damaged during transit, please contact our customer support within 7 days of delivery. We’ll promptly assist you.
CONTACT US
If you have any questions or need further assistance, feel free to reach out to our friendly customer support team.